Crisis 24 Hours

  
  

Adult Inpatient Psychiatry - Medicine Hat Regional Hospital (5 North)

Provides a safe environment and care to adults with a range of mental illnesses and with concurrent substance abuse challenges whose mental illnesses need immediate stabilization. Following stabilization, patients are prepared for discharge and transition to the community with referrals for follow-up with appropriate community addiction and mental health medical and social services as required.

Referral required by physician or psychiatrist.
Immediate access for involuntary patients, 0-14      
days for non-acute cases.
 
Phone 403-529-8825
Fax 403-528-5608


Alberta Mental Health Help Line

​Crisis Line 1-877-303-2642

Provides 24/7  confidential, anonymous service,  crisis intervention,  information about mental he alth programs and services, and/or  referrals to other agencies if needed


Bullying Help Line

We are a free, confidential support service who speak to thousands of young people every day - you are not alone. Talk to us - we can help you with whatever you're going through.

1-888-456-2323

Canadian Red Cross Society

​Red Cross Medical Equipment Loan Service

Canadian Red Cross Equipment Loan 2015

24 Hour Helpline 1-888-800-6493

Medicine Hat phone 403-526-3048 fax 403-529-0540


Cantara House

​Offers services for men, women or families in abusive relationships; for others who are concerned about someone, and for anyone wanting a better understanding of abusive relationships.

 

24 Hour Crisis Line 403-793-2232

Admin 403-362-2766

Fax 403-793-8288


Child Abuse Hotline

If you suspect a child is being abused, call 310‑0000 to get the telephone number of your local office or call the Child Abuse Hotline at 1‑800‑387‑5437 (KIDS) to speak with a caseworker.

Child Protection Crisis Line

If you are concerned for the safety or wellbeing of a child in Alberta, please contact the Northern Alberta Child Intervention Services or Southern Alberta Child Intervention Services at 1-800-638-0715. You will be prompted to press 1 if you are calling from Red Deer or a community south of Red Deer. Press 2 if you are calling from a community north of Red Deer.

Distress Centre

​The Distress Centre is a non-profit social agency that delivers 24 hour support, free crisis counselling and resource referral services to the southern Alberta area. Provides 24 hour crisis support services through our 24 hour crisis line, email, daily chat and daily text for youth. 


We do not define crisis.  We do not judge. Anyone can call us day or night.

For information on community, social, and health services near you call our 24 hour support line: 211

 
HELP LINE 1-403-266-4357
 
Or 1-800-784-2433 (24 Hour)

Fire/Police/Ambulance

Emergency Services


Medicine Hat Police Service 403-529-8400

Brooks Detachment 403-794-4400

Oyen Detachment 403-664-3505

Bassano Detachment 403-641-3684 

Health Link

A telephone service, which provides free 24/7 nurse advice and general health information for Albertans.

Health Link provides a number of clinical services including tele-triage and health advice, navigation services and online content support for all Albertans by calling 811 or by using one of its companion web products, MyHealth.Alberta.ca or informAlberta.ca.


The specific services include:

Symptom-based nurse triage and health information
System navigation
Dementia Advice Service
Catch-A-Break Osteoporosis screening
AlbertaQuits Tobacco Helpline
Addictions information and referral
Central Access to specialized services
Referrals to clinical services including Specialized Medication Advice and Dietitian Services



Kids Help Phone

Kids Help Phone is Canada's only national 24-hour, bilingual and anonymous phone counselling, web counselling and referral service for children and youth.


Help line 1-800-668-6868

Medicine Hat Recovery Centre

​Offers a Detoxification Stabilization and Intensive Addition Treatment Service.

 

Admission into the Recovery Centre in-patient programs begin with a confidential telephone call available 24 hours a day. All program admissions are voluntary based on the informed consent of the individual. Fees do apply for room & board in the Intensive Addiction Treatment Program. There is no cost for the Detoxification Stabilization Program.

Phone: 403-529-9021

Fax: 403-529-9065

Addiction Services - (AHS): 403-529-3582 (ext 1 for youth, ext 2 for adult)

Medicine Hat Women's Shelter Society (Phoenix Safe House)

​If you or someone you know is impacted by family violence and in need of support, please contact the Medicine Hat Women's Shelter Society crisis line at 403-529-1091 or call our toll free number at 1-800-661-7949 (24 hours).

The emergency shelter, Pheonix Safe House, takes in women with or without children fleeing from abuse. Men can call the 24 Hour Helpline at 403-529-1091. Both women and men can also do drop in appointments with crisis workers.

Phone 403-527-8223 (Admin) 

Fax 403-526-0209

 

Support Groups:

Children’s Support Group:  This group runs from September to June and open to all children.  Subject and activities are based on education about family violence, safety planning, boundaries and coping skills.  The subjects are presented through children oriented activities, games and crafts.  This is an open group, so children can begin at any time in the year as long as there is space in the group.  If interested, contact a Child Support Worker at 403-527-8223.

Growing Together:  This group is offered to parents and children, parents go to an adult group and the children go to a children’s group.  Subject material is same, but presented appropriate to their age.  During the last 15 minutes of the group, parent and child come together for an attachment exercise.

Seeds to Success Group:  A 6 week group to introduce individuals to group support and value of groups.  Work will include information on family violence, introduction to groups and safety planning.  For further information contact an Outreach Worker at 403-527-8223.

Journey to Hope and Healing Group:  A 10 week group for individuals who have experienced family violence and working towards healing themselves after abuse.  Topics include; information on family violence, guilt, shame and blame, safety planning, health relationships and boundaries.  Individuals are also offered one to one support during this process. Contact an Outreach Worker at 403-527-8223.

Male Victim Support Group:  New group for males who have experienced family violence in their homes. Contact an Outreach Worker at 403-527-8223.

Outreach Services:  Outreach and one to one supports are offered to women, men, youth and children who have experienced or experiencing violence in their homes.  Outreach services are available to anyone by calling 403-527-8223 and ask to speak to an Outreach Worker or Child Support Worker. Outreach Workers are located at #5 1036 – 7th ST. SW (The Ridge) or the Safe Families Intervention Team at the Medicine Hat Police Services.

Mental Health Help Line

​24 Hour assistance 1-877-303-2642

Poison Control

​An Information Specialist with extensive experience in toxicology, a nurse or pharmacist, takes your call.

 

1-800-332-1414

Salvation Army

The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, including shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction. We also provide social and community service programs that focuses on nurturing the capacities, skills and strengths of individuals, rather than just meeting their needs.

Medicine Hat:
Community Church – 164 Stratton Way SE 
403-527-2474


Centre of Hope (Shelter) – 737 8 Street SE 
Open from 7:30pm - 7:30am to people 18 years and older. A snack is provided (if the individual misses the hot meal program on 4 St), as well as breakfast in the morning. Supplies guests with a warm bed, laundry services, & hot showers. Provides crisis support and referrals to other agencies as required.
403-526-9699


Thrift Store – 457 3 Street SE
403-526-6822


Community Resource Centre – 476 4 Street SE (back alley entrance)
    Hot meal served from 5-6pm

      Family Services from 11am-3pm


        Community Warmth: Utility assistance for those who have received a disconnection notice or have been disconnected

          Bridge & Loan: Through an application process this program offers an interest free loan for rent or damage deposit

            Spiritual Support: Provides bibles, devotional and inspirational material, and spiritual support

              Family Assistance: Provides various forms of assistance through clothing, housewares, furniture, vouchers. Also Identification and prescription assistance and limited bus tickets.

                Christmas Assistance: Assistance with food & gifts, and resource information

                  Camps: variety of camp opportunities during the summer months. Visit www.pinelakecamp.ca.

                  403-548-3247



                  Brooks: 
                  Brooks Family Care Centre – 112 2 Street SE
                  Provides families in need and/or in crisis with vouchers for clothing, housewares, emergency travel, and winter apparel.
                  403-362-3117


                  Thrift Store - 112 2 Street W
                  403-362-3117


                  Sexual Assault Crisis Line

                  Sexual Assault Crisis Line: 1-877-237-5888

                  Sexual Assault Response Committee - SARC

                  ​SARC and Alberta Health Services - Mental Health and Addictions offer access to specialized sexual assault/abuse counselling services.


                  Sexual Trauma & Recovery (STAR) Support Group - Sept 12 - Nov 28 (5:30 - 7:30pm) Therapeutic Group for women 18+ who have experienced sexual trauma, group members build skills to start and continue their healing journey. 

                  Positive Affirmation Through Healing (PATH) - Starting Sept 11 (5:30-7pm) Weekly support group for women who have experienced sexual trauma. 

                  Mindfulness Group every Friday 12:10 - 12:50. Drop in group. Open to all genders. 

                  One on One Therapy - available to help individuals (including children and youth 5 and up) who have experienced sexual violence. 

                  Healing House - Sept 13 to Oct 25 (4:00 - 6:00pm) Support Group for youth 14 - 18  who have experienced sexual trauma. 

                  Youth Drop-In - ages 12-17 

                  To access any of the above services please call SARC and book an intake appointment where a SARC employee will explain the services, your rights and responsibilities, and help you determine what option is best for you. 

                  Please call 403-548-2717 to learn more.

                  Smokers' Help Line - AADAC

                  Phone: 1-866-332-2322

                  Information about prevention & quitting