Crisis 24 Hours

  
  

Adult Inpatient Psychiatry - Medicine Hat Regional Hospital (5 North)

Provides a safe environment and care to adults with a range of mental illnesses and with concurrent substance abuse challenges whose mental illnesses need immediate stabilization. Following stabilization, patients are prepared for discharge and transition to the community with referrals for follow-up with appropriate community addiction and mental health medical and social services as required.

Referral required by physician or psychiatrist.
Immediate access for involuntary patients, 0-14      
days for non-acute cases.
 
Phone 403-529-8825
Fax 403-528-5608


Alberta Mental Health Help Line

​Toll Free Crisis Line: 1-877-303-2642

Provides 24/7  confidential, anonymous service,  crisis intervention,  information about mental health programs and services, and/or  referrals to other agencies if needed


Bullying Help Line

Connect with helplines if you or someone you know is experiencing bullying or abuse.We are a free, confidential support service who speak to thousands of young people every day - you are not alone. Talk to us - we can help you with whatever you're going through.

Call 1-888-456-2323 to get help anonymously in more than 170 languages or find other supports, or visit the online chat to get help anonymously from noon to 8 pm, 7 days a week.

Canadian Red Cross Society (Health Equipment Loan Program)

​Red Cross Health Equipment Loan Program

Health Equipment Loan Program - Referral Form

24 Hour Helpline: 1-888-800-6493

Medicine Hat Phone :403-526-3048 

Fax: 403-529-0540


Cantara House

​Offers services for men, women or families in or exposed to abusive relationships; for others who are concerned about someone, and for anyone wanting a better understanding of abusive relationships.

Cantara Outreach Information

24 Hour Crisis Line 403-793-2232 (Walk-in appointments also available)

Admin 403-362-2766

Fax 403-793-8288


Child Abuse Hotline

Call 1-800-387-5437 (KIDS) to get help if you, or children you know, are being neglected, abused or sexually exploited. If you believe a child is at risk, you must report it. Help is available in multiple languages 24/7.

Distress Centre (Calgary)

​The Distress Centre is a non-profit social agency that delivers 24 hour support, free crisis counselling and resource referral services to the southern Alberta area. Provides 24 hour crisis support services through our 24 hour crisis line, email, daily chat and daily text for youth. 


24-Hour Support:
Crisis Line – 403.266.HELP (4357)

This service is free and is offered in over 200 languages.

Hearing Impaired – 403.543.1967


Online Support:
We understand that you may not be comfortable picking up the phone and calling so we encourage you to use our online chat.

Online Crisis Chat is available from 3pm – 10:00pm weekdays and from noon-10:00pm on weekends. This can be found at the top corner of each page of the website.

Fire/Police/Ambulance

Emergency Services


Medicine Hat Police Service 403-529-8400

Brooks Detachment 403-794-4400

Oyen Detachment 403-664-3505

Bassano Detachment 403-641-3684 

Health Link

A telephone service, which provides free 24/7 nurse advice and general health information for Albertans.

Health Link provides a number of clinical services including tele-triage and health advice, navigation services and online content support for all Albertans by calling 811 or by using one of its companion web products, MyHealth.Alberta.ca or informAlberta.ca.


The specific services include:

-Symptom-based nurse triage and health information
-System navigation
-Dementia Advice Service (a dementia nurse can do an in-depth assessment, provide advice, and connect callers with resources and supports in their community)
-Catch-A-Break Osteoporosis screening
-AlbertaQuits Tobacco Helpline
-Addictions information and referral
-Central Access to specialized services
-Referrals to clinical services including Specialized Medication Advice and Dietitian Services



Kids Help Phone

Kids Help Phone is Canada’s only 24/7, national support service. We offer professional counselling, information and referrals and volunteer-led, text-based support to young people in both English and French.

Whether by phone, text, mobile app or through our website, you can connect with us whenever you want, however you want.

Our service is completely confidential — you don’t even have to tell us your name if you don’t want to. 


Texting service: Text CONNECT to 686868

Telephone Help Line: 1-800-668-6868

Live Chat: Click here for instructions

Medicine Hat Recovery Centre

​Offers a Detoxification Stabilization and Intensive Addiction Treatment Service.

 

Admission into the Recovery Centre in-patient programs begins with a confidential telephone call available 24 hours a day. All program admissions are voluntary based on the informed consent of the individual. Fees do apply for room & board in the Intensive Addiction Treatment Program. There is no cost for the Detoxification Stabilization Program.

Phone: 403-529-9021

Fax: 403-529-9065

Addiction Services - (AHS): 403-529-3582 (ext 1 for youth, ext 2 for adult)

Medicine Hat Women's Shelter Society

If you or someone you know is impacted by family violence and in need of support, contact the Medicine Hat Women's Shelter Society.

Our 24/7 help line is 403-529-1091 or toll free at 1-800-661-7949 to available provide crisis support, safety planning, and information. Intake into programming and more information is also available by calling our administrative line at 403-527-8223.


Phoenix Safe House Emergency Shelter takes in both women and men, with or without children, fleeing from abuse. Both women and men can also do drop-in appointments with crisis workers.


Musasa Second Stage Housing is a long-term (up to one year) safe accommodation for individuals and families that provides one-to-one and group supports, and connection to community supports/resources.


Outreach Services provides one-to-one and group supports for women, men, youth and children who have experienced or are experiencing violence in their homes. Outreach Services are located at #5 1036 – 7th ST. SW (The Ridge).  

Outreach support groups include:
- Seeds to Success Group:  A 6 week group to introduce individuals to group support and the value of groups.  Work will include information on family violence, introduction to groups and safety planning. 
- Journey to Hope and Healing Group:  A 9 week group for individuals who have experienced family violence and working towards healing themselves after abuse.  Topics include; information on family violence, guilt, shame and blame, safety planning, healthy relationships and boundaries.  Individuals are also offered one to one support during this process.

For more information about Outreach groups and services, call 403-527-8223 and asking to speak to the Outreach Program Manager.



Child & Youth Support: is available for children and youth who have experienced and/or witnessed family violence. Support and education are offered to youth, children and their parent(s) through groups, one-to-one or family sessions. 

Support groups include:
- Children’s Support Group:  This group runs weekly from September to June and is open to children ages 6 – 12 who have experienced family violence.  Subject material is based on education about family violence, safety planning, boundaries and coping skills.  The subjects are presented through child-oriented discussions, activities, games and crafts. This is an open group, so children can begin at any time in the year as long as there is space in the group.
- Growing Together:  This group is offered to parents and children. Parents go to an adult group and the children go to a children’s group.  Subject material is the same, but presented appropriate to their age.  During the last 15 minutes of the group, parent and child come together for an attachment
exercise.
- Youth Group: This group runs every other week from September to June and is open to youth 13 years and up who have experienced family violence.  Subject material is based on education about family violence, safety planning, boundaries and coping skills.  The subjects are presented through discussions, activities, games and crafts.  This is an open group, so youth can begin at any time in the year as long as there is space in the group.

For more information about these groups, and other Child & Youth programming, contact the Children’s Program Manager at 403-527-8223.

Mental Health Help Line

Alberta Wide.  Provides toll-free, 24/7 telephone service, which offers help for mental health concerns for Albertans.

Provides 24/7:
-confidential, anonymous service
-crisis intervention
-information about mental health programs and services
-referrals to other agencies if needed

Toll free phone: 1-877-303-2642

Poison and Drug Information Service (Poison Control)

​An Information Specialist with extensive experience in toxicology, a nurse or pharmacist, takes your call.

Free, Confidential,24/7 Expertise & Advice regarding:

Poisons

Chemicals

Medications

Herbals

 

1-800-332-1414

Salvation Army

The Salvation Army offers practical assistance for children and families, often tending to the basic necessities of life, provides shelter for homeless people and rehabilitation for people who have lost control of their lives to an addiction. They also provide social and community service programs, which focus on nurturing the capacities, skills and strengths of individuals rather than just meeting their needs

 

Medicine Hat:

Community Church – 164 Stratton Way SE

Phone: 403-527-2474


Oasis Community Church – 476 4 Street SE

Phone: 403-548-3247


Centre of Hope (shelter) – 737-8 Street SE

Phone 403-526-9699

Crisis shelter services on a first come, first served basis. Open from 7:30pm - 7:30am to people 18 years and older. A snack is provided (if the individual misses the hot meal program on 4 St), as well as breakfast in the morning. Supplies guests with a warm bed, laundry services, & hot showers. Provides crisis support and referrals to other agencies as required.


Daycare – 164 Stratton Way SE

Phone: 403-529-2003


Thrift Store – 457 3 Street SE

Phone: 403-526-6822


Community Resource Centre – 476 4 Ave SE (back alley entrance)

Phone: 403-548-3247

-Hot meal served from 5-6pm

-Family Services from 11am-3pm (monday - Thursday)

-Community Warmth: Utility assistance for those who have received a disconnection notice or have been disconnected

-Bridge & Loan: Through an application process this program offers an interest free loan for rent or damage deposit

-Spiritual Support: Provides bibles, devotional and inspirational material, spiritual support and Tehila Night spiritual group held every Sunday at 6:00pm

-Family Assistance: Provides various forms of assistance through clothing, housewares, furniture, vouchers. Also identification, prescription assistance and limited bus tickets

-Christmas Assistance: Assistance with food & gifts, and resource information

-Assistance with Pine Lake Camp for children 12 and under (Visit www.pinelakecamp.ca for more information about the camp).

 

Brooks:

Brooks Family Care Centre – 112 2 Street W

Phone: 403-362-3117

Provides families in need and/or in crisis with vouchers for clothing, housewares, and winter apparel.


Thrift Store - 112 2 Street W

Phone: 403-362-3117


Sexual Assault Crisis Line

Sexual Assault Crisis Line: 1-877-237-5888

Sexual Assault Response Committee - SARC

The Sexual Assault Response Committee and AHS - Addictions & Mental Health offer access to specialized sexual assault/abuse counselling services.

Phone: 403-548-2717

About SARC Brochure


Support Groups:

SARC has developed many group options to increase support options for survivors of sexual violence.You will not be asked to share your story. Instead, we will help you build skills for you to use every day. Support groups are as follows:

Healing House is a weekly psycho-ed group for youth who have experienced sexual trauma. Healing House empowers youth in the recovery process, by offering weekly therapeutic group sessions. 

Sexual Trauma And Recovery (STAR) is a safe space for women 18+ who have experienced sexual trauma. STAR empowers women in the recovery process, by offering weekly therapeutic group sessions. 

The Courage Group is a group for men who have, or are, experiencing addiction and have been impacted by sexual trauma.  

Positive Affirmation Through Healing (PATH) is a safe space for those who are 18+ who have experienced sexual trauma to build confidence and further develop skills learned through STAR and one-on-one therapy. 


Please call 403-548-2717 for dates and further information.

SARC Treatment & Support Groups Brochure

Smokers' Help Line

Phone: 1-866-332-2322

Information about prevention & quitting. Translation services are available